Sounds like you’re starting your adventure into fulfillment. Most start with warehouse suppliers if they are looking to sell commoditized products (products that are already sold today). You can usually find some distributors by typing into google your industry + the words “distributor” or “wholesale”. You can also just call the top selling companies and ask them where to buy it. All work well.
Once your new value add (make sure it is) business brings in revenue, you can try going direct to each manufacturer. If you are trying to find a product to sell yourself that has not been made, the general assumption is alibaba for supply OR you can do something radical and try to find someone in the USA (you should probably do this first).
About Author
Edward Richter
15 years in ecommerce with 5 exits ranging from industrial goods, electronics, home & garden as well as power equipment with a heavy amount of revenue focused on Amazon.
About 10 years ago, my electronics dot com began to grow our Amazon presence. We went from doing 10 orders per day to 1000 on Amazon within just a few months. All that growth was great, however, we found that keeping up with Amazon’s strict rules of ODR and upkeeping 95%+ feedback was hard.
Over the last decade, our focus has always been customer service in all of my retail companies, and while I welcomed Amazon’s strict rules and SLA’s, it was still a challenge to get to 99% error-free orders based upon Amazon’s ODR metrics.
We began to build parts of our team that would focus on reducing negative feedback, claims etc, but there was always those cases where the feedback or claim was not fair and not warranted. Sometimes a product claim vs. our service etc. In the beginning, it was easy to tell Amazon something was wrong and they would fix and remove the feedback. As time went on, especially in 2018, it became near impossible.
This is where FeedbackFixers was born. We have built and perfected a process in house through a decade of feedback experience as an FBM retailer for working with unpleasant feedback. Our passion is to service the customer, but it is also to make it fair and give the ability to small business’s to succeed on Amazon with our amazing service.
